Reference

Open with koipasti Terms & Conditions

koipasti Terms & Conditions set out how you open, use and close your account, with clear rules for DANA, OVO, GoPay and QRIS activity.

Account eligibilityWallet verificationPolicy accessSupport route
koipasti Open with koipasti Terms & Conditions
POLICY CONTACT

Use the right policy contact path

A clear contact route helps when a term affects your account, wallet status or access request. We keep policy questions separate from game or transaction checks, so include the account step and payment reference that needs attention.

Team online

Account access

If phone verification or a login condition is unclear, contact us with the account detail involved. We will point you to the relevant Terms & Conditions clause and explain the next account step without asking you to share your password.

Wallet status

For a DANA, OVO, GoPay or QRIS question, include the wallet name, amount shown on your account and transaction reference. Our support path can check whether the issue concerns a policy condition, a pending status or a missing receipt.

Policy request

You can ask us to clarify a clause, record an objection or request an account change through the available support route. State your registered contact detail and the section you mean, and we can direct the request to the right team.

ACCOUNT SAFEGUARDS

Protect your account under our terms

The policy works best when your account details, device access and transaction records stay consistent.

Personal data

We use the account details you submit to operate access, complete phone verification, check payment ownership and respond to policy…

Cookies

Cookies and similar browser storage can support login continuity, page settings and account security checks.

Login security

Keep your password, verification code and signed-in device private.

Record retention

Transaction references, verification results and policy correspondence may need to remain available for account administration and dispute handling.

Changing details

A request to change your phone number, identity detail or wallet information may require an account check before we apply…

Who handles requests

Our account support team handles questions about clauses, access, data requests and account changes.

Find answers about Terms & Conditions

These answers cover the policy questions you may check before opening an account or using the lobby. If your situation involves a specific transaction or account record, use the support path with the relevant reference.

You can access the current Terms & Conditions from the policy area linked to koipasti. Read them before completing your account step, especially the clauses covering eligibility, phone verification, wallet ownership, account closure and changes to the policy.

Access depends on local law and may vary by location or personal eligibility. Our Terms & Conditions do not replace local rules. If you are in Denpasar or another Indonesian location, check the applicable access wording before creating or using an account.

You must submit accurate details and complete phone verification before account access is confirmed. Keep your registered contact information current. We may request another check if you change important details or ask for a withdrawal review.

The Terms & Conditions require payment activity to match your account details and may require transaction checks. For a DANA, OVO, GoPay or QRIS question, keep the reference and receipt available so support can identify the policy condition involved.

Yes, send a data or account-change request through the available support route with your registered contact detail and the correction needed. We may verify ownership before changing a phone number, identity detail, wallet record or other protected field.

Cookies may support login continuity, device settings and security checks. The Terms & Conditions describe their policy role, while your browser controls the local storage choice. Removing cookies can affect saved preferences or require another account access step.

We publish the revised wording in the policy area and identify the effective version there. Check the changes before continuing, particularly if they affect account access, payment records, verification, data handling or requests to close your account.